Terms of Service

1. What the Service is — and what it must not be relied on for

Planty identifies plants from photographs, builds care schedules, sends reminders, and suggests what may be wrong with a plant and what to try. Identification and diagnosis are automated estimates produced by software. They are frequently right and they are sometimes wrong, including confidently wrong, because a photograph shows a fraction of a plant under uncontrolled light and many species closely resemble one another.

DO NOT USE THE SERVICE TO DECIDE WHETHER A PLANT, FUNGUS, BERRY, LEAF OR SEED IS SAFE TO EAT, BREW, APPLY TO SKIN, OR USE AS MEDICINE. It is not designed for foraging, it is not a food safety tool, and a misidentification in that context can be fatal. Some of the most dangerous species in the world are near-identical to edible ones in a photograph.

Toxicity information in the Service is general reference material about species, not advice about your situation. If a person or an animal has eaten or been exposed to a plant, do not wait for the app: contact a doctor, a veterinarian, or your national poison control service immediately. In an emergency, call your local emergency number.

The Service is not a substitute for a qualified horticulturalist, agronomist, arborist or plant health inspector. If you suspect a notifiable pest or disease, your local plant health authority — not this app — is who you must tell.

2. Treatments, chemicals and your own safety

Care and cure guidance may refer to fertilisers, pesticides, fungicides, biological controls and other products. Which of these are legal, and how they may be used, differs by country and sometimes by region. You are responsible for checking that a product is approved where you live and for using it only as its own label directs. Where our guidance and a product label differ, THE LABEL GOVERNS.

Take the ordinary precautions: keep products away from children, pets and food, wear what the label tells you to wear, and dispose of the remainder as your local rules require. Some plants irritate skin or eyes when cut or handled, and some release sap that burns in sunlight. We do not know what you are handling, and you should assume an unfamiliar plant deserves gloves.

3. Results

Whether a plant recovers depends on factors we do not control and cannot see: light, humidity, drafts, water quality, soil, pot size, the length of time a problem has been developing, and how consistently the plan is followed. Any figures, schedules, timelines or examples shown are illustrative and are not a promise, guarantee or prediction of what will happen to your plant.

Reminders are a convenience, not a guarantee of delivery. Notifications depend on your device, its operating system, its network and its own notification settings, all of which can suppress or delay a reminder. Do not rely on the Service as the only thing standing between a plant and neglect.

4. Your account

You must be at least 18 and provide accurate information. The care plan we build is only as good as the answers and photographs you give it. You are responsible for keeping your account credentials secure and for activity that occurs under your account. Tell us promptly if you believe your account has been used without your permission.

Your plan and the material we provide are for your personal, non-commercial use.

5. Content you upload

You keep ownership of the photographs, notes and journal entries you upload. You grant us the licence necessary to store them, process them to run the Service, and — as described in the Privacy Policy — to improve identification and diagnosis accuracy in a form not linked to your account. You confirm that you have the right to upload what you upload.

If you post in a community area, you also grant other users the ability to see what you posted, and you agree not to post anything unlawful, abusive, misleading about plant safety, or infringing someone else's rights. We may remove content and suspend accounts to enforce this.

6. Purchases, trials and renewals

Prices, the amount charged today, the length of any trial, the renewal price and the renewal cadence are shown on the payment screen before you pay. Where a plan begins with a paid trial, the trial converts automatically to the recurring price stated unless you cancel before it ends.

Subscriptions renew automatically for successive periods until cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the paid period and does not, by itself, refund amounts already charged. Refunds are governed by our Money-Back Policy.

We may change prices for future periods. Where we do, we will tell you before the change takes effect and you may cancel if you do not wish to continue. Taxes may be added where applicable.

7. Acceptable use

Do not copy, resell, redistribute or publish the identification results, care guides or other material we provide; attempt to gain unauthorised access to the Service; interfere with its operation; scrape or bulk-extract content; submit images in bulk to build or train a competing model; or use the Service in any way that is unlawful or infringes the rights of others.

8. Intellectual property

The Service, including its content, software, design and trade marks, belongs to us or our licensors and is protected by intellectual property law. We grant you a limited, personal, non-transferable, revocable licence to use the Service for your own use while your subscription is active.

9. Availability

We aim to keep the Service available but do not guarantee that it will be uninterrupted or error-free. We may modify, suspend or discontinue features. Where a fault on our side prevents you from accessing what you paid for, the Money-Back Policy sets out what happens.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law, the Service is provided "as is" and "as available" and we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy of identification or diagnosis, and non-infringement.

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, nor for loss of or damage to plants, gardens or property arising from guidance provided by the Service. Our total liability arising out of or relating to the Service will not exceed the amount you paid us in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or where required by law. Provisions that by their nature should survive termination — including sections 1, 2, 3, 8 and 10 — survive.

12. Governing law and disputes

These Terms are governed by the law of the jurisdiction in which the responsible entity is established, without regard to conflict of law rules, and the courts of that jurisdiction have exclusive jurisdiction, save that consumers may bring proceedings in the courts of their own place of residence where mandatory law so provides.

Before starting formal proceedings, please contact us so we can try to resolve the matter.

13. Changes and contact

We may update these Terms; the version in force when you purchase applies to that purchase. Questions: support@theplanty.co. Responsible entity: Lunapark Medya İnternet Teknolojileri Sanayi ve Ticaret A.Ş., İstanbul, Türkiye — registered street address to be confirmed.